Windows Users
Internet Explorer on Windows Vista
Internet Explorer on Windows XP/2000
Mac Users
Other
Please see your browser's help section.
Allowing Cookie Access for Internet Explorer (Windows Vista)
To allow cookies for Internet Explorer take the following steps:
1- Open internet explorer and left click "Tools" then "Internet Options".
2- Left click on the "Privacy" tab.
3- When the above screen appears, ensure the slider bar on the left is set to Medium-High or lower. Then click the Sites button as indicated above.
4- When the following window appears left click in the "Address of Web site:" box and enter the following: http://www.thegenealogist.co.uk then left click the "Allow" button. Next you need to repeat this step but with the following address: http://www.sandn.net then left click "Allow" again.
5- Once you have completed the previous 4 steps your window should look like the image below, if it does click the "OK" button to finish.
Allowing Cookie Access for Internet Explorer (Windows XP/2000)
To allow cookies for Internet Explorer take the following steps:
1- Open internet explorer and left click "Tools" then "Internet Options".
2- Left click on the "Privacy" tab.
3- When the following screen appears, ensure the slider bar on the left is set to Medium-High or lower. Then click the Edit button at the bottom of the window (NB Newer versions of Internet Explorer do not have the Edit button; instead you need to click the 'Sites' button which is to the left of the Import button.)
4- When the following window appears left click in the "Address of Web site:" box and enter the following: http://www.thegenealogist.co.uk then left click the "Allow" button. Next you need to repeat this step but with the following address: http://www.sandn.net then left click "Allow" again.
5- Once you have completed the previous 4 steps your window should look like the image below, if it does click the "OK" button to finish.
Allowing Cookie Access for Internet Explorer (Windows 95/98/SE/ME)
Internet Explorer is set up to allow the creation of cookies; however, you can specify that you be prompted before a site puts a cookie on your hard disk, so you can choose to allow or disallow the cookie; or you can prevent Internet Explorer from accepting any cookies.
To enable cookies:
1-Open Internet Explorer and click on the 'Tools' tab (top left) and select 'Internet Options'.
2- In 'Internet Options', click on the 'Security' tab, select Internet or Trusted Sites and click on the 'Custom Level' button.
3- In 'Security Settings' under 'Cookies' select the 'Enable' option to allow stored and per-session cookies.
3- Click on the 'OK' button.
Allowing Cookie Access for Opera 7 (Windows)
1- Click on File at the top left of the window.
2- Click on Quick preferences towards the bottom.
3- Make sure Enable cookies has a tick beside it (if it doesn't, click it; if it does, cookies are already set, so click away)
Allowing Cookie Access for Opera 8 (Windows)
1- Click on Tools on the top menu.
2- Click on Preferences.
3- Click on the Advanced tab.
4- Click on the Cookies link.
5- Make sure 'Normal cookies' is NOT set to Refuse all cookies
6- Make sure the 'Delete new cookies when exiting Opera' box is NOT ticked.
7- Click OK and then try signing into The Genealogist again.
Allowing Cookie Access for Netscape (Windows)
1- Go to the home page of www.thegenealogist.co.uk
2- Click on Tools at the top of the window.
3- Click on Cookie Manager.
4- Click on Unblock Cookies from this Site (if you don't have this option, i.e. it says 'Block Cookies from this site, it means cookies are already enabled, so just click away from the pop-up menus).
Allowing Cookie Access for Mozilla (Windows)
1- Go to the home page of www.thegenealogist.co.uk
2- Click on Tools at the top of the window.
3- Click on Cookie Manager.
4- Click on Allow Cookies from this Site.
Allowing Cookie Access for Firefox (Windows)
1- Go to the home page of www.thegenealogist.co.uk
2- Click on Tools at the top of the window.
3- Click on Options.
4- Click on Privacy and then Cookies.
5- Ensure that Allow sites to set cookies and for the originating Web site only are both ticked.
6- Ensure that the Keep Cookies option is set to 'until they expire' (or 'ask me each time' if you wish to be asked). If you choose 'until I close Firefox', you will have trouble logging in again next time.
7- If you wish, you can block/delete cookies from certain sites using the Exceptions and View Cookies buttons.
8- Click OK and you should now be able to log in successfully (when you log in you may be asked to register your browser, but after that it should be fine).
Allowing Cookie Access for Internet Explorer (Mac)
1- Go to the home page of www.thegenealogist.co.uk
2- Click on Explorer at the top of the window.
3- Click on Preferences...
4- Scroll down to Cookies (under Receiving Files)
5- Click on the button to the right of 'When receiving cookies:'
6- Select Never ask. (Alternatively, select 'Ask for each site' but you may find it annoying to be asked every time you visit a new site.)
7- Click OK.
Allowing Cookie Access for Safari (Mac)
1- Go to the home page of www.thegenealogist.co.uk
2- Click on Safari at the top of the window.
3- Click on Preferences...
4- Click on Security.
5- Click on the radio button to the left of Only from sites you navigate to.
6- Close the window by clicking the red circle at the top left of the Security window.