The Genealogist Research Guide

Subscription Information

Which Subscription Is Right For Me?

We offer either pay-as-you-go or premium subscriptions. For details, if you select 'Choose From a Range of Options' from the homepage you can then view the different subscriptions and prices. To go directly to the subscription pages, click on the link below:

The pay-as-you-go subscriptions are specific to one database, e.g. Birth, Marriage & Death index or Yorkshire 1851 census, and are best for people who have only a limited amount of searching to do. If you plan on searching multiple databases then a premium subscription would be less expensive than purchasing several pay-as-you-go subscriptions.

The credit-free 'Premium' subscription gives you unlimited access and is available on three different levels - Starter (£14.95 Quarterly, £28.95 six-monthly, £54.95 annually), Gold (£24.95 Quarterly, £44.95 six-monthly, £78.95 annually) or Diamond (£119.45 annually). Check our comparison page for further details.

If you have any questions about the available subscriptions, please use the Contact Us page, and our dedicated support team will be on hand to help you decide.

Subscription Content Compared

Starter Premium

The Starter subscription gives you credit-free access to BMD's (GRO Indexes England and Wales 1837-2005), Overseas BMD's, Census (1841-1901), Roll of Honour records, Reference Books and TreeView Premium Features from only £14.95, perfect for beginners with everything you need to start your family tree


Gold Premium

Gold Premium subscriptions give you access to Census (1841-1901), BMD’s, Non-Conformist and Non-Parochial Records, PCC Wills and Will Indexes, Poll Books, Directories, School Registers, Military, Landowner records plus many more.


Diamond Premium

The Diamond subscription provides access to all of the records available in the Gold plus new census releases, overseas records for India, Australia, New Zealand, America and South Africa, more extensive collections of records for Scotland and Ireland. Early telephone directories, pedigree/heraldry and electoral registers and also occupational records, including law lists, medical, clergy, teachers, actors.

Access a full comparison chart here.


Credit Based Subscriptions

Our 'Personal Plus' Subscriptions provide the same access as a Gold Premium, but are credit based and you are initially issued with a set number of credits depending on which option you choose. If you run out of credits at any time you can purchase a £5 or £14.95 credit top-up using the link on your Search page, located directly below the credit total box.

The number of credits used will vary across the different datasets.  A Full break-down of how credits are used can be found in the ‘My Account’ section under ‘Credits Info’, or click on the link below to go directly to the credit table:

Credits will be deducted for viewing full records and images, and some datasets will also charge credits for searching. If details of credit charges are not recorded on the search page, you’ll be notified of how many credits will be deducted when you hover your mouse over the Search button or Viewing icons.

Upgrading Your Subscription

If you wish to upgrade your level of subscription it is as easy as buying another subscription and if you still have remaining time left on a premium subscription we will refund you the difference.

To upgrade select one of the following links:

There are also links available on your Search page or you can contact our support team using the Contact Us form.

Cancelling a subscription

Cancellations need to be made in writing via letter or email at least two weeks before your renewal is due.

You can use the Contact Us page to email your cancellation request.

Or call us during normal office hours on 01722 717006 (Mon-Fri 9am - 5pm).