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The Genealogist: Terms & Conditions

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Terms & Conditions

To ensure fair access to all we impose the following conditions:

  • Use of the service is strictly limited to personal use (except Professional Premium & Library Premium subscriptions, see below).
  • Access will be available for one computer and browser only. If you change your computer/browser you will be given the opportunity to register the new one. Your account will be suspended if you do this more than three times.
  • We reserve the right to impose a usage limit and the right to suspend the service in cases of misuse.
  • Providing a look-up service will cause immediate suspension without refund.
  • Those proven to be using our service to provide a look-up service will be liable to a charge of £5 per distinct name for which they have searched.
  • We will endeavour to ensure that the service is available, but we cannot guarantee access.
  • Content of all-inclusive subscriptions is subject to change.
  • Content of an all-inclusive does not include any material that we licence from another provider. Such databases are charged on a cost-per-search basis and are licenced to us on the understanding that we do not offer them as part of an all-inclusive subscription.
  • Professional Premium subscriptions are for professional genealogists offering a service to research a full family history not simply looking up one or more names on request. It may not be used to offer a look-up service and such use will cause immediate suspension of the subscription without refund.
  • Cancellation of all-inclusive subscriptions must be made by in writing (by letter/email) at least two weeks before the next payment due date. Cancellations will not take effect before the end of any minimum sign-up period.
  • All-inclusive subscriptions will renew automatically (unless cancelled, see above) to ensure you continue to receive the benefits of the ever-increasing range of genealogy data.
  • Cancelling your credit card does not cancel your obligation to pay for the minimum period and this will affect your credit rating.
  • Credits have no monetary value - they are a means of ensuring fair access.
  • To prevent abuse of this service we reserve the right to change these terms and conditions without notice.

You are purchasing a Premium Web Service: Under the Distance Selling Regulations, because you are purchasing a premium website service that begins immediately, you may not cancel this order once payment has been taken.

Definitions:

  • Look-up: Looking up information in our databases on behalf of others, whether or not for payment

Exceptions to the above:

  • Professional agencies who offer a people-tracing service may purchase a special People-Tracer BMD subscription. Those interested should contact us for more information about this subscription. All other terms still apply.
  • Libraries, societies, institutes, etc may purchase a Library Premium subscription which can be used at their premises by any of their members/visitors. Those interested should contact us for more information about this subscription. All other terms still apply.

 

This site is now owned and operated by Genealogy Supplies (Jersey) Ltd - Directors Sue and Nigel Bayley (S&N).

Genealogy Supplies (Jersey) Ltd, PO Box 530, Jersey JE4 8XX

For Support see our help wizard which includes an email support form.