Privacy Policy

TheGenealogist is owned and operated by Genealogy Supplies (Jersey) Ltd, PO Box 530, Jersey JE4 8XX. We are committed to protecting your privacy and we will only use the information that we collect about you in accordance with this privacy policy and the General Data Protection Regulation (GDPR).

1. What information do we collect from you and why?

When you register, subscribe, make a purchase or take out a trial with TheGenealogist we collect the following personal information from you:

Through using the website and our services, we also collect the following technical information:

We only collect information about you that is required to fulfill your subscription or purchase, for prevention of unauthorised access to your account and for improving our website and services we provide.

By creating an account on TheGenealogist you are agreeing to our Terms and Conditions and this Privacy Policy by ticking the acceptance box on the registration page. By agreeing to this, you are telling us that you consent to us collecting, processing, and sharing your personal information as described in this Privacy Policy.

You can check that the information we hold about you is accurate and up-to-date by logging into your account or contacting us. If you find any inaccuracies you can amend them in your account, or you can let us know and we will delete or correct them promptly (within 7 working days). The personal information we hold is stored securely, in accordance with our internal security policy and the law.

2. How do we use your personal information?

We only use your personal information for the following reasons:

We will securely hold your personal information for your convenience in your account unless you ask us to remove these details. You can request that we remove your details from TheGenealogist at any time by contacting us, we will then initiate this for you. Please be aware that if you do wish to close your account, we may need to retain certain information to resolve disputes and comply with our legal obligations and tax requirements.

We will not pass your personal information on to a third party or use it for marketing other than as stated in this privacy policy.

3. Are your details shared with others?

Your personal information is stored on our secure server, please be assured that this does not get passed on to any third parties except in the following circumstances:

4. How secure is your information?

We store all personal information on our secure servers, these have both technical and physical safeguards in place to protect against inappropriate access, loss or misuse of data. While we cannot guarantee that this will not happen, our security team regularly review our security practices, updating them as necessary to help ensure the integrity of your information.

To help protect against your personal information from being misused or accessed, it is important that you use a strong password for your account that you have not used elsewhere. The UK Government's CyberAware Campaign has some good advice on picking passwords.

If you have any queries regarding this policy, please contact us.